Most unused, undamaged items can be returned within 21 days of delivery. See Return Policy page for more details.

You can log in to your customer account to view current and past orders or click on the link provided in your order confirmation email/SMS.

If an order has not yet been processed, you can cancel it by visiting your customer account. If the order has been processed, you can initiate a return if the eligibility requirements specified in the Return Policy page are met.

At checkout, available shipping options will be presented. Prices vary depending on delivery location, product weight, and customer membership level.

Please let us know here or contact us at store@aveson.store if you can't find a particular book you want, and we'll do our best to find it and add it to the store!

Yes! It is free to create an account with Aveson and take part in our Rewards Program. For membership options, visit the Rewards Program & Membership page.

It's quick and easy to sign up at the My Account page. Visit the Rewards Program & Membership page to review the different membership options.

No, at this time, we do not offer eBooks or audiobooks.

We team with the Arbor Day Foundation and Trees for the Future to support tree planting efforts where they will make the biggest impact. See the Giving page for more details. For more information about the Arbor Day Foundation and Trees for the Future, visit their websites at arborday.org and trees.org.

Donations are made proportionately in states in which purchases are made. We look for underserved K-12 schools and public libraries in these states in order to make the biggest, positive impact possible. See the Giving page for more details.

Please use the Chat or reach out to us at support@aveson.store.