The Thin Book of Trust, Third Edition: An Essential Primer for Building Trust at Work

"I have used his definitions of trust and distrust in every book I've written."
--Brené Brown, bestselling author of Dare to Lead

Nearly 100,000 copies sold. A modern classic on building trust--now updated for today's workplace.

Trust isn't a feeling. It's a skill.

In this fully updated third edition of The Thin Book of Trust, bestselling author Charles Feltman delivers a clear, practical framework for building, restoring, and sustaining trust in organizations--especially in a post-pandemic world where connection, accountability, and reliability matter more than ever.

Short, powerful, and immediately actionable, this book breaks trust down into learnable competencies. You'll discover

• the four distinct elements that create (or erode) trust;
• how to identify and repair broken trust quickly;
• practical language for high-stakes conversations; and
• tools to strengthen trust across teams, remote workplaces, and leadership levels.

Whether you're a leader, coach, consultant, HR professional, or individual contributor, your ability to build trust directly impacts performance, culture, retention, and results.

This expanded third edition includes a new study guide and downloadable resources to help individuals and teams apply the framework in real time.

If you want stronger teams, clearer communication, and a culture where people actually deliver on their commitments, this is your playbook.

Become the kind of leader--and colleague--others trust without hesitation.